Dromont’s customer feels secure anywhere in the world.
Dromont offers world wide service to its customers. By providing modem tele-assistance, on-site service and preventative maintenance packages, our customer feels secure anywhere in the world according to his needs.
Extended warranty possibilities are also available in flexible options, based on the machine and its usage.
Tele-assistance provides the customer with instant support for the machine via modem. Dromont can assist the customer with any type of software, mechanical, or training problem. This service is provided in 30 minutes or less with over 97% rate of problem solving using this method.
The preventative maintenance package gives the customer complete security in the operation of the machine. Dromont provides regular on-site inspections during which time all aspects of the machine are checked and evaluated. |